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American Home Design – Providing Customer Support Since 1977

We strive to exceed your expectations by delivering exceptional service and products. Occasionally repairs or maintenance are necessary. We want to help! If you have a repair or need service on your American Home Design or RainSoft product, please fill out the form below or give us call to request service.

For service on existing AHD Products (Bath, Windows, Outdoor Living, etc.): 615-361-6100

For service on existing RainSoft equipment: 615-860-0828

Helpful FAQ's

ACRYLIC BATH SYSTEMS CLEANING INSTRUCTIONS

PRODUCT CARE AND MAINTENANCE

Clean The Bathing Area With An Ordinary Non-Abrasive Cleaner, A Soft Cloth And Warm Water, Rinsing Thoroughly After Cleaning. A Mild Solution Of Vinegar And Water May Be Used To Soften Hard Water Minerals. Scrubbing Pads Or Abrasive Cleansers Are Not Recommended As They Will Dull The Gloss Finish. Avoid The Use Of All Ammonia-Based And “Leave-On” Cleansers. For A Complete List Of Cleaners, Please See Our Cleaning Instructions.

DO NOT USE THE FOLLOWING PRODUCTS OR PRACTICES, THEY WILL VOID YOUR WARRANTY!!

  • Denatured Alcohol
  • CLR Bath And Kitchen Cleaner
  • Tilex Bathroom Cleaner Bleach Free
  • Clorox Disinfecting Bathroom Cleaner Bleach Free
  • Soft Scrub With Bleach
  • The Works Tub & Shower Cleaner

MOST STORE BOUGHT, NON-ABRASIVE AND NON-AEROSOL BATHROOM CLEANERS ARE SAFE TO USE, SUCH AS:

  • Vinegar In Water
  • Kaboom Oxi Clean Stain Fighters Shower, Tub And Tile Cleaner
  • Clorox Green Works Glass Cleaner
  • Windex Multi-Surface Anti-Bacterial
  • Lime A Way Turbo Power Lime, Calcium, And Rust

For Best Practices Always Clean In A Circular Motion And Rinse Off All Cleaning Agents When Complete.

Cleaning your Evolution4 double hung windows is easy and important to keep them looking their best. Follow these simple steps to maintain your windows’ appearance and functionality:

Materials You’ll Need:

  1. Mild liquid soap or window cleaner
  2. Water
  3. Soft cloth or paper towels

Instructions:

  • Prepare Cleaning Solution, or use glass cleaner(Windex):
    • Mix a small amount of mild liquid soap with water in a spray bottle or bucket.
  • Clean the Frame and Sash:
    • Dampen a soft cloth with the soapy water solution.
    • Wipe down the window frame and sash to remove dirt and grime.
    • Rinse with clean water and wipe dry.
  • Clean the Glass:
    • Spray the soapy water solution onto the glass surface.
    • Use a soft cloth to gently wipe away dirt, fingerprints, and smudges.
    • For stubborn spots, apply a little more pressure.
  • Dry and Shine:
    • Dry the glass using a clean, dry cloth to prevent streaks.
    • Buff the glass gently for a sparkling finish.
  • Check and Repeat:
    • Inspect for any remaining spots or streaks.
    • If needed, repeat the cleaning process on those areas.
  • Finish Up:
    • Make sure the windows are fully closed and locked.

Tips:

  • Clean your Evolution4 double hung windows at least twice a year, preferably in spring and fall.
  • Avoid using abrasive materials that could scratch the glass or frame.
  • If your windows are in hard-to-reach areas, consider using a stable ladder or hiring a professional window cleaning service.

By following these simple steps, you can keep your Evolution4 double hung windows looking clean and clear with minimal effort.

Condensation will often occur during colder weather when the moist air inside the home comes into contact with cooler surfaces. The moisture in the air can condense to form water droplets or even frost. The risk of condensation increases as the weather gets colder and/or the inside humidity rises.

For windows, doors and skylights, condensation can form

  • on the glass
  • on the frames and sashes
  • near the weather seals
  • on the walls around a skylight
  • between the glass panes if the seal is broken (replace the insulating glass unit).

Buy high performance, energy-efficient windows, doors and skylights. They are more energy efficient and have less condensation compared to ordinary models.

They are more energy efficient and have less condensation compared to ordinary models.

Features that contribute to better energy efficiency are:

  • triple glazing
  • low-emissivity (low-e) coatings on the glass
  • inert gas between the glass panes
  • thermally improved spacer bars
  • insulated frames, sashes and doors
  • greater air tightness

Note: Low-e coatings on high performance windows make the glass more energy efficient by reducing heat loss. However, if the night has been cool and calm and the air is humid, condensation may form on the outside surface of the glass around sunrise. Also, there is a higher risk of condensation if the low-e coating has been applied to the room-side surface of the glass.

Proper air circulation near windows is also necessary to minimize condensation.

Airflow across the glass surface helps to keep it warmer, and that is one reason heat sources such as central heating vents and electric baseboards are located beneath windows in many homes. Deep window sills, closed drapes and blinds, and even nearby furniture can block air movement and allow cool air to pool near a window, which can lead to condensation on the glass.

Submit a Service Request

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Hear what American Home Design customers are saying!

If I could give more then 5 stars I would! They were professional, accommodating, and extremely knowledgeable. We had a few hitches in our giddyup and they were patient and understanding which was so appreciated! 10000% recommend over and over!

Chelsea C.

American Home Design has been so wonderful! Even after having our system for 6 months now, they still follow up with us to make sure we are still happy with our system to make sure everything is still working properly. I’ve never had anyone from any company stay in contact like that to make sure we are satisfied.

Lindsay L.

American Home Design was fantastic! They were personable and professional at the same time, cleaned up any mess left over from the work done, and was super accommodating. We will definitely be calling them for any future bathroom remodel needs!

Haley C.

The entire team especially our installers were amazing. They were so friendly, thorough and knowledgeable. They double checked everything and made sure everything was perfect before they left, and no mess left behind. I’m very happy with my new shower!

Sheila P.
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Contact Us

American Home Design Showroom

Address
880 Conference Drive
Goodlettsville, TN 37072
Get Directions
Hours

Monday - Friday : 8AM - 5PM
Saturday: 10AM - 5PM
Sunday : Closed
Available after hours by appointment

Address
4295 Cromwell Rd Suite 406
Chattanooga, TN 37421
Get Directions
Hours

Monday - Friday : 8AM - 5PM
Saturday - Sunday: Closed
Available after hours by appointment

Address
11157 Outlet Drive
Knoxville, TN 37932
Get Directions
Hours

Monday - Friday : 8AM - 5PM
Saturday - Sunday: Closed
Available after hours by appointment

© 2026 American Home Design. All Rights Reserved

*Lifetime workmanship warranty on all bathroom installations have a limited service area.

Please call 1-615-361-6100 for details of coverage area.